Who is responsible
The responsible party is Elmarie Ungerer, Counselling Psychologist, 18 Marthie Street, Sonheuwel Extension 1, Nelspruit, 1200. Mrs Ungerer is the practice’s Information Officer.
What this website collects
The enquiry form collects your name, phone number, email address, whether the enquiry is for you or for someone else, whether you are a new or an existing client, and when you would like to be contacted.
The form does not ask why you are enquiring, and it has no space to write a message. That is deliberate. Please do not send health information through this website, by email or by WhatsApp.
This website does not use cookies for tracking, and it does not use analytics or advertising.
Why it is collected
Only to reply to your enquiry and to arrange an appointment.
Who handles it
The enquiry form is sent by this website's own server, hosted by Register Domain SA, directly to the practice by email. No outside form service is used. Your details are not stored on the website.
Your details are not sold or shared with anyone else.
Children and teenagers
The personal information of a child is given extra protection under POPIA. The enquiry form must be completed by a parent or guardian, and it does not ask for a child’s name, age, school or any other detail.
Clinical records
Information you share in a session is special personal information. It is kept securely, separately from this website, and for the period the HPCSA requires. See Your Privacy & Confidentiality.
Your rights
You may ask what personal information the practice holds about you, ask for it to be corrected or deleted, and object to how it is used. Contact the practice using the details on the Contact page.
If you are not satisfied, you may complain to the Information Regulator of South Africa: inforegulator.org.za.